⚖️ TERMS & CONDITIONS

1. Agreement to Terms

By accessing and using https://ushapet.store (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use the Website or our services.

2. Use License

Permission is granted to temporarily download one copy of materials (information or software) from the Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the Website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Engage in automated data collection or harvesting
• Violate any applicable laws or regulations

3. Disclaimer of Warranties

USHAPET DOES NOT PROVIDE VETERINARY MEDICAL ADVICE. The products and information on this website are not substitutes for professional veterinary consultation.

• All pet care recommendations should be verified by a qualified veterinarian
• In case of pet emergency or serious illness, consult a veterinarian immediately
• Our products are for general pet care purposes only
• Individual pets may have different health requirements and allergies

The Website and its materials are provided on an "as is" basis. We make no warranty or representation, express or implied, as to the accuracy, completeness, reliability, or suitability of any information on the Website.

4. Limitations of Liability

In no event shall USHAPET be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website, even if we or our authorized representative has been notified orally or in writing of the possibility of such damage.

Our total liability is limited to the amount you paid for the product(s).

5. Accuracy of Materials

The materials appearing on the Website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on the Website are accurate, complete, or current. We may make changes to the materials contained on the Website at any time without notice.

6. Links

We have not reviewed all of the sites linked to our Website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

7. Modifications

We may revise these Terms and Conditions for the Website at any time without notice. By using the Website, you are agreeing to be bound by the then current version of these Terms and Conditions.

8. User Accounts

If you create an account on our Website, you are responsible for:

• Maintaining confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Providing accurate, current, and complete information

9. Pricing & Payment

• All prices are in Indian Rupees (₹) and include applicable GST unless stated otherwise
• Prices may change without notice
• We reserve the right to refuse or cancel any order
• Payment must be received before order processing
• We accept credit cards, debit cards, UPI, net banking, and wallets
• All transactions are processed through secure payment gateways (Razorpay, PayU)

10. Order Processing & Cancellation

• All orders are subject to acceptance by USHAPET
• Orders can be cancelled within 24 hours of placement
• Cancellations after 24 hours cannot be guaranteed
• Full refund will be issued for valid cancellations
• Refund processing time: 15-30 days depending on your bank

11. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts located in [STATE/CITY_HERE], India.

12. Legal Compliance

This Website operates in compliance with:

• Information Technology Act, 2000 - Data protection and cyber security
• Indian Contract Act, 1872 - Terms of service enforcement
• Consumer Protection Act, 2019 - Consumer rights and protection
• Goods and Services Tax (GST) Law - Tax compliance and invoicing
• Bharatiya Nyaya Sanhita, 2023 - Criminal law provisions
• Meta Platforms & WhatsApp Business Terms - For WhatsApp communication

13. GST & Taxation

GST Details:

• All prices include applicable GST at [GST_RATE_HERE]%
• GST invoice will be provided for all transactions
• Business GST Registration: [GST_NUMBER_HERE]
• For bulk orders, B2B invoicing available

14. Prohibited Conduct

Users must not:

• Engage in any unlawful or fraudulent activity
• Harass or abuse our staff or other customers
• Make false or misleading claims about products
• Attempt to gain unauthorized access to systems
• Violate intellectual property rights
• Spam or send unsolicited communications
• Interfere with website functionality

15. Indemnification

You agree to indemnify and hold harmless USHAPET, its owners, officers, employees, and agents from any and all claims, damages, losses, and expenses (including reasonable attorney's fees) arising from:

• Your use or misuse of the Website
• Your violation of these Terms and Conditions
• Your violation of any applicable laws
• Your infringement of third-party rights

16. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and other posted guidelines, constitute the entire agreement between you and USHAPET regarding the Website and supersede all prior and contemporaneous agreements, whether written or oral.

17. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

For questions about these Terms and Conditions, contact:

• Email: info@ushapet.store
• Address: [ADDRESS_HERE]
• GST No: 36ANEPA8079Q1ZD

19. Grievance Redressal

In accordance with the Consumer Protection Act, 2019, we have a grievance redressal mechanism:

• Complaint Contact: [EMAIL_HERE] / [PHONE_HERE]
• Response Time: Within 7 working days
• Escalation: Available if not satisfied with initial response

These Terms & Conditions are effective as of [DATE_HERE]
USHAPET - Premium Pet Supplies & Services
https://ushapet.store