Legal Information

Privacy Policy

This Privacy Policy explains how Usha Pet Store collects, uses, stores, and protects information when you use our website or contact us for product enquiries and orders.

Effective Date: 04 September 2026 Usha Pet Store

SRI USHA VETERINARY MEDICAL AND GENERAL, operating as Usha Pet Store, respects your privacy and is committed to handling personal information responsibly. By using this website, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information that you voluntarily provide when you contact us, make an enquiry, place an order through our linked catalogue, or communicate with us.

  • Your name
  • Phone number
  • Email address
  • Delivery or billing address, where applicable
  • Order or product enquiry details
  • Messages or communications sent to us

We may also receive limited technical information such as browser type, device information, IP address, referring pages, and website usage data through standard website technologies.

2. How We Use Your Information

Information collected may be used for the following purposes:

  • To respond to enquiries and customer requests
  • To assist with product information and order-related support
  • To communicate about purchases, availability, or service updates
  • To maintain business and transaction records
  • To improve our website and customer experience
  • To comply with applicable legal, tax, or regulatory requirements

3. Online Ordering and Third-Party Services

Our website may direct users to an external online catalogue or ordering platform. When you leave our website and use a third-party platform, that platform may collect and process information under its own privacy policy and terms.

We recommend reviewing the privacy practices of any external service before submitting personal or payment information.

4. Payment Information

We do not intentionally collect or store full debit card, credit card, UPI PIN, banking password, or similar sensitive payment credentials directly through this website.

Where payments are processed using a third-party service, payment information is handled according to the security and privacy practices of that service provider.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies for essential website functions, analytics, performance, security, or user experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

6. Sharing of Personal Information

We do not sell or rent personal information. Information may be shared only when reasonably necessary for business operations, order fulfilment, legal compliance, or with service providers assisting us.

Such parties may include delivery partners, technology providers, payment processors, accounting service providers, or authorities where disclosure is required by law.

7. Data Security

We take reasonable administrative and technical steps to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

Personal information may be retained only for as long as reasonably necessary for customer service, business records, legal compliance, taxation, accounting, dispute resolution, or other legitimate purposes.

9. Your Choices and Rights

Subject to applicable law, you may contact us to request correction, updating, or deletion of personal information that we hold about you.

Certain records may need to be retained where required for legal, accounting, tax, fraud-prevention, or regulatory purposes.

10. Children's Privacy

Our website is intended for general customers and is not designed to knowingly collect personal information directly from children.

If you believe a child has provided personal information to us without appropriate consent, please contact us.

11. External Links

This website may contain links to external websites, social media pages, catalogue services, or other third-party platforms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or technology.

Any revised version may be published on this page with an updated effective date.

13. Business Information

This website is operated for:

  • Business Name: SRI USHA VETERINARY MEDICAL AND GENERAL
  • Business Type: Proprietorship
  • GST Registration: 36ANEPA8079Q1ZD
  • GST Valid From: 01/07/2017
  • Contact Person: KISHORE KUMAR ARURU

Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, you may contact us:

Phone: +91 99668 80818

Email: info@ushapet.store

Address: Ground Floor, 2-4-56, Shanthi Nagar, Uppal, Hyderabad, Ranga Reddy, Telangana – 500039